Last Updated: June 19, 2025

Secquent ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website secquent.com, and purchase our gym equipment (dumbbells, treadmills, and weight benches).

As we are located in France, we adhere to the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and other applicable French data protection laws.

1. Information We Collect

We may collect various types of information from and about users of our Website, including:

  • Personal Identification Information:
    • Contact Data: Name, shipping address, billing address, email address, phone number.
    • Account Data: Username and password if you create an account on our website.
    • Payment Data: While we do not directly store your full payment card details (these are processed by secure third-party payment processors), we may collect information related to your transactions, such as the last four digits of your card, transaction ID, and payment method used.
  • Commercial Information:
    • Purchase History: Details of products you have purchased from us (e.g., dumbbells, treadmills, weight benches).
  • Technical and Usage Data:
    • Device Information: IP address, browser type, operating system, unique device identifiers.
    • Usage Information: Pages visited, time spent on pages, referral sources, clicks, and other interactions with our website.
    • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (please see our "Cookies Policy" section below).

2. How We Collect Your Information

We collect information in several ways:

  • Directly from You: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact us.
  • Automatically: As you navigate through the site, through the use of cookies, server logs, and other tracking technologies.
  • From Third Parties: We may receive information about you from third-party service providers (e.g., payment processors, shipping partners) in connection with your orders.

3. How We Use Your Information

We use the information we collect for various purposes, primarily to:

  • Process and fulfill your orders: To deliver your gym equipment (dumbbells, treadmills, weight benches) and provide customer service related to your purchases.
  • Manage your account: To allow you to create and manage your account on our website.
  • Improve our website and products: To understand how you use our website, enhance user experience, and develop new products and services.
  • Communicate with you: To send order confirmations, shipping updates, respond to your inquiries, and send you marketing communications (if you have opted in).
  • Marketing and advertising: To provide you with information about products, services, offers, and promotions that may be of interest to you.
  • Comply with legal obligations: To meet our legal and regulatory requirements, resolve disputes, and enforce our agreements.
  • Prevent fraud and enhance security: To protect our website and users from fraudulent activities and unauthorized access.

4. Legal Basis for Processing (GDPR)

Under GDPR, we must have a legal basis to process your personal data. Our legal bases include:

  • Performance of a Contract: Processing your data is necessary for the performance of the contract when you purchase products from us.
  • Legitimate Interests: We have a legitimate interest in operating our business, improving our services, and marketing our products, provided these interests do not override your fundamental rights and freedoms.
  • Consent: Where required by law, we will obtain your explicit consent to process your data for specific purposes (e.g., sending marketing newsletters). You have the right to withdraw your consent at any time.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

5. Disclosure of Your Information

We may share your information with the following categories of third parties:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping and delivery, website hosting, data analysis, email delivery, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was shared.
  • Legal and Regulatory Authorities: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

6. International Data Transfers

As a French-based company, your data will primarily be processed within the European Economic Area (EEA). If we transfer your personal data to countries outside the EEA, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to ensure your data receives an adequate level of protection.

7. Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement occurred. In France, the supervisory authority is the CNIL (Commission Nationale de l'Informatique et des Libertés).

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

8. Data Security

We have implemented appropriate technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

  • Using Secure Sockets Layer (SSL) technology for encrypted communication.
  • Regular security assessments and updates.
  • Restricting access to personal data to authorized personnel only.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The retention period will vary depending on the type of data and the purpose for which it was collected. For example, we retain order information for a longer period to comply with tax and warranty obligations.

10. Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and personalize content.

  • What are Cookies? Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work or to work more efficiently, as well as to provide information to the owners of the site.
  • How We Use Cookies: We use cookies for:
    • Essential Website Functionality: To enable core website features, such as adding items to your cart and completing purchases.
    • Performance and Analytics: To collect information about how visitors use our website, helping us to improve its performance and user experience.
    • Personalization: To remember your preferences and provide a more personalized Browse experience.
    • Advertising: To deliver relevant advertisements to you based on your interests and online activity.
  • Types of Cookies We Use:
    • Session Cookies: Temporary cookies that expire when you close your browser.
    • Persistent Cookies: Remain on your device for a set period or until you delete them.
    • First-party Cookies: Set by our website.
    • Third-party Cookies: Set by third-party services that we use (e.g., Google Analytics, advertising partners).
  • Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website and products are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Secquent
Address: 7 Villemaloux, 23700 Dontreix, France
Email: contact@secquent.com
Phone Number: +33 467135050