Last Updated: September 13, 2025

This Privacy Policy describes how Secquent.com (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Secquent.com (the "Site").

1. Information We Collect

We collect various types of information from and about you, including:

  • Personal Information: This includes information you provide directly to us, such as your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card numbers).

  • Device Information: We automatically collect certain information about your device and how you interact with our Site. This may include your IP address, browser type, operating system, time zone, and some of the cookies that are installed on your device.

  • Order Information: When you make a purchase, we collect details about your order, including the products you purchased and the date and time of your transaction.

  • Usage Information: We collect information about how you use our Site, such as the pages you view, the links you click, and the search terms you enter.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Orders: We use your personal information to process and fulfill your orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.

  • To Communicate With You: We may use your contact information to communicate with you about your orders, products, services, and promotions.

  • To Improve Our Services: We use device and usage information to analyze how our Site is being used, troubleshoot problems, and improve the user experience.

  • For Marketing and Advertising: We may use your personal information to send you marketing and promotional communications about our products and services. You may opt out of receiving these communications at any time.

  • To Prevent Fraud: We use your information to detect and prevent fraudulent transactions and other illegal activities.

3. Sharing Your Information

We may share your personal information with third parties for the purposes described above. These third parties may include:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping carriers, and marketing agencies.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Deletion: Request that we delete your personal information.

  • Object: Object to the processing of your personal information.

  • Data Portability: Request a copy of your personal information in a structured, machine-readable format.

5. Cookies

We use cookies and similar tracking technologies to collect information about your browsing behavior. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the following details:

Secquent.com Address: 532 CHERRY DR., DAYTON, OH, 45405, United States Phone: +1 (517) 545-1700 Email: contact@secquent.com

Business Hours: Monday – Friday 08:00 – 18:00

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.