Secquent is committed to getting your new Headohone to you quickly and safely. This Shipping Policy outlines our shipping methods, rates, and timeframes.

Shipping Methods

We offer a variety of shipping methods to meet your needs and budget. The available shipping methods and costs will be displayed at checkout based on your order details and shipping address.

  • Standard Shipping: This is our most economical shipping option, with delivery within 4 to 6 business days.
  • Rush Shipping: For urgent needs, we offer rush shipping with delivery within 2 to 3 business days.

Free Shipping

We offer free shipping over every purchase.

Order Processing

Orders are typically processed within 1 to 2 business days of receipt. Once your order is processed, you will receive a shipping confirmation email with a tracking number.

Delivery Times

The estimated delivery times listed above are after your order has been processed and shipped. Please note that these are estimates and actual delivery times may vary depending on factors such as carrier delays and weather conditions.

International Shipping

We currently do not offer international shipping. However, if you are interested in purchasing a headphone and having it shipped internationally, please contact us at contact@secquent.com and we will be happy to discuss options with you.

Tracking Your Order

You can track your order by clicking on the tracking link in your shipping confirmation email. The tracking link will take you to the website of the shipping carrier where you can view the status of your shipment.

Damaged or Lost Shipments

If you receive a damaged Headphone, please contact us immediately at contact@secquent.shop with your order number and a description of the damage. We will work with you to resolve the issue as quickly as possible.

For lost shipments, please contact us at contact@secquent.com with your order number. We will investigate the issue with the shipping carrier and take steps to locate your shipment.

Contact Us

If you have any questions about our shipping policy, please contact us at contact@secquent.com or by phone at (718) 455-5477.